08 Nov
|
Miratech
|
Kitchener
08 Nov
Miratech
Kitchener
Miratech is seeking a Senior Google CCAIP Engineer to design, configure, and test customer contact center solutions on Google's CCAI Platform. You will implement DTMF IVR menus, call flows, queue configurations, and routing logic in production environments, with robust emphasis on accuracy, testing, and documentation. You will integrate with CRM systems, agent desktop components, and enterprise tools, while developing and executing structured test cases, supporting UAT, and maintaining
📌 Senior Google CCAIP Engineer — Remote & Impactful (Kitchener)
🏢 Miratech
📍 Kitchener