a minimum of 2 days in office) Who we areThe British Columbia College of Nurses & Midwives (“BCCNM”) is the college empowered under the Health Professions and Occupations Act to regulate the practice of all licensed practical nurses, nurse practitioners, registered midwives, registered nurses, andregistered psychiatric nurses in British Columbia. Regulation helps to protect the public by ensuring that professional care or service received by the public is competent, ethical, and meets the standards that society views as acceptable. As western Canada’s largest health profession regulator, we believe a diverse and inclusive team enriches our efforts to protect the public.

We welcome applications from all who reflect of the communities we serve and especially encourage Indigenous Peoples and members of equity-seeking groups to apply. BCCNM’s commitment to Indigenous Specific Anti-RacismBCCNM is committed to working with Indigenous Peoples and health system partners to support Indigenous-specific anti-racist practices in the health system. As the largest health regulator in Western Canada, BCCNM has the chance to influence the health professionals we regulate, as well as the broader health-care system, to break the cycle of racism, and improve health outcomes for Indigenous Peoples.

At BCCNM, we’re creating a workplace where flexibility, equity, growth, and connection are not just values – they’re part of how we work. Whether it’s through hybrid work options, meaningful employee engagement, or our commitment to reconciliation, we’re building something that matters. You will be part of a passionate team contributing to our key mandate of protecting the public.

In addition to base salary, the college offers a generous vacation and extended benefits package. As an employee, you receive 100% employer-paid health and dental benefits. C.'s Municipal Pension Plan to help you secure your retirement income.To support you in work and life, we provide an employee assistance program and fitness allowance perk.

Working with us allows you to enjoy flexible hybrid work. This position is located in Vancouver, but you’ll be able to work remotely up to 3 days a week. Our office is closed for the 11 statutory holidays in B.What you’ll be doingReporting to the Director, Intake and Investigations (I&I;), the Senior Investigator (SI) provides formal day-to-day people management and operational oversight for an assigned investigation team and portfolio.

The Senior

Investigator is accountable for case supervision, investigation quality, workflow oversight, process implementation, quality assurance, adherence to established standards, and providing investigative guidance within the Professional Conduct Review program.

The Senior

Investigator formally supervises an assigned team of Investigators responsible for complaints, reports,



and other regulatory matters involving current and former BCCNM licensees and ensures investigations are timely, fair, proportionate, evidence-based, and consistent with the Health Professions and Occupations Act (HPOA), the Declaration on the Rights of Indigenous Peoples Act (DRIPA), BCCNM bylaws, administrative law principles, and College policies.

The Senior

Investigator oversees complex, high-risk, sensitive, or precedent-setting files and may personally conduct selected investigations where the complexity or public-protection risk warrants senior-level involvement. Working with the other Senior Investigator, Senior Intake Consultant and the Director, I&I;, the role develops, implements, and maintains common investigative processes, quality standards, training, and escalation pathways; monitors quality and operational performance; identifies recurring risks, gaps, or variations in practice; Provides formal day-to-day people leadership and supervision to an assigned team of Investigators, including case supervision, workload and caseload management, development planning, performance expectations and feedback, attendance and leave management, staff well being, and follow-up where performance or practice does not meet established expectations. Provides early oversight of investigations by reviewing allegations and available information, supporting the development of proportionate investigation plans, clarifying investigative scope, identifying key evidence and witnesses, establishing milestones, and ensuring that public-protection risk is identified and addressed throughout the investigation.

Provides senior-level direction on complex, high-risk, sensitive, delayed, or legally challenging investigations and, where appropriate, personally leads or assumes conduct of selected files requiring advanced investigative expertise. Develops and implements and maintains the investigation quality assurance framework, including risk-based and targeted file audits and defined review points of investigation plans, correspondence, templates, statutory and internal deadlines, risk documentation, evidence gathering, procedural fairness, and compliance with applicable policies and procedures. Reviews and approves investigative reports and other substantive materials before they are advanced to the Director, I&I;, Registrar, Registrar delegate, or Investigation Committee, and provides feedback to ensure that the evidence is accurately summarized, material issues are addressed, analysis is neutral and supportable, and the file is complete for decision-making.

Guides





Investigators in the appropriate use of investigative authorities and methods, including information gathering, production and information orders, interviews, expert opinions, review of clinical and other records, site-based investigative activity where authorized, and other statutory investigation powers under the HPOA. Identifies and escalates urgent or emerging public-protection risks in accordance with established escalation pathways, and works with the Director, I&I;, Registrar, Regulatory Legal Services, Intake, and other relevant teams on matters that may require interim measures, identity protection, legal advice, expedited investigation, or other immediate regulatory action. Liaises with Regulatory Legal Services on complex files to support lawful, defensible, efficient, and procedurally fair investigations and assists Investigators in responding to legal issues that arise during the investigative process.

Master’s degree in nursing, health care, law, public administration, social sciences, or a related field, a Juris Doctor/LL.Five or more years of progressively responsible experience in professional regulation, investigations, administrative law, risk management, or a comparable public-interest environment, or an equivalent combination of education and experience. Demonstrated experience supervising, mentoring, coaching, or leading professional staff. Formal people management experience, including performance development and workload oversight, is strongly preferred.

Advanced knowledge of investigative planning and methodology, evidence gathering and analysis, investigative interviewing, expert evidence, report writing, and the management of complex and sensitive case files. Demonstrated ability to interpret and apply legislation, bylaws, administrative law principles, regulatory policy, and relevant case law and to exercise sound judgement in situations involving competing evidence, significant risk, or uncertainty.

Experience with quality assurance, file review, investigation standards, process improvement, and the development and implementation of policies, procedures, templates, or training programs.

Experience preparing matters for a statutory decision-maker, regulatory committee, tribunal, review board, or comparable adjudicative body is an asset. Demonstrated knowledge of trauma-informed investigative practice, cultural safety and humility, anti-discrimination obligations, and the application of these principles in regulatory investigations. Knowledge of the HPOA, DRIPA, BCCNM bylaws, and the regulatory framework governing health professions in British Columbia is strongly preferred.

Knowledge of Canadian colonial impacts on Indigenous Peoples in social and health contexts and of Indigenous-specific racism and relevant reports and calls to action is an asset. Advanced working knowledge of MS Office, MS Dynamics CRM, MS SharePoint, and related case-management and collaboration systems.

📌 Senior Investigator - Telecommute (Winnipeg)
🏢 British Columbia College of Nurses and Midwives
📍 Winnipeg