Deliver knowledgeable customer support through CRM tools, phone, email, and chat as a Customer Experience Representative at Young Living. This onsite role serves customers and Brand Partners.

As the first point of contact, you will answer product, account, and order questions across several digital and direct channels. The position emphasizes accurate documentation, timely issue resolution, and feedback that supports continuous service improvement. Candidates should be tech-savvy, empathetic, patient, and comfortable managing multiple priorities.

Key Responsibilities:

- Provide prompt support for product, account, and order inquiries
- Record customer interactions accurately in CRM and support systems
- Resolve concerns with empathy and efficiency




- Share customer insights supporting improved service delivery
- Stay current on policies, promotions, products, and systems

Requirements:

- One year of customer service or support experience
- High school diploma or equivalent
- Solid written, verbal, and interpersonal communication
- Active listening and problem-solving abilities
- Comfort navigating multiple digital communication platforms

Bring CRM proficiency, digital communication, and customer support experience to help Young Living deliver accurate, responsive service.

📌 Customer Support Specialist CRM Channels (Calgary)
🏢 Young Living
📍 Calgary