Job Description

Job Description

Role: Production Support Onsite (CRM Knowledge) with Capital Market

Location:
Toronto, ON Type: F ulltime Opportunity Must Have Must be extremely hands on, detail oriented, assertive and proactive with both day-to-day tasks and short and long-term deliveries Proven ability to collaborate well with others, be strategically focused and realize continuous improvements Prior in-depth experience in supporting large-scale, enterprise-wide, global trading and risk platforms Consistently seeking to automate; Strong scripting skills (i.e., Python, PERL, etc.) Solid working understanding of LINUX, WINDOWS and SQL (including database concepts) Good organization skills , ability to effectively context switch and thrive in a rapid pace environment Excellent verbal and written communication skills Strong interpersonal skills and self-starter attitude Bachelors of Science degree or equivalent Confidence and capability to quickly learn a new portfolio of applications,



become an SME and train demanding users Proven experience with the principles of ITIL Incident Management, Problem Management and Change Management Experience with MS SQL / Sybase or other equivalent relational database. Ability to write on the fly DB statements Disciplined approach to document all processes, issues and user stories in Confluence and Jira Strong analytical/critical thinking with the implied ability to continuously multitask and manage priorities Nice to Have Experience with BMC Control M preferred, Autosys, Tidal or other batch scheduling platforms acceptable Proven history building proactive application monitoring across all environments via ITRS Geneos, AppDynamics, Dynatrace) Experience with CI/CD pipeline automation (Github, Nexus, RLM, Ansible, Elastic, Logstash, Kibana, Jenkins and more) Hands on exposure to: MemSQL, Ignite, Java Spring, AWS, S3, MongoDB, Datalake, Docker, Kubernetes and more In depth understanding of Capital Markets which includes all aspects of sales lifecycle.

📌 Production Support Onsite (Toronto)
🏢 Zodiac Solutions
📍 Toronto