Analyze business processes and build Microsoft 365 solutions as Alfa Laval's primarily office-based Business Improvement Analyst. Use data to make work more effective.

This analyst role supports continuous improvement, process development, and digital transformation across Alfa Laval Canada. You will interview teams, map processes, analyze performance data, and help colleagues adopt changes. The work connects order fulfilment, finance, sales, logistics, and operations.

Key Responsibilities:

- Interview stakeholders and identify process pain points
- Gather baseline data on errors, rework, and handoffs
- Create current-state and future-state process maps
- Design workflows, forms, sites, and automations in Microsoft 365
- Build reports tracking KPIs, adoption, and improvement results

Requirements:

- Degree or diploma in business, IT, or equivalent experience
- Two to three years in analyst, operations, or process improvement work
- SharePoint and Microsoft 365 experience
- Strong Excel and data analysis skills
- Process mapping experience using Visio, Miro, Lucidchart, or similar

Apply process mapping, data analysis, and Microsoft 365 skills to improve how Alfa Laval Canada works across departments.

📌 Business Process Improvement Analyst (Toronto)
🏢 Alfa Laval Mid Europe
📍 Toronto