Improve Vancity member experiences through inclusive digital banking products, qualitative research, and performance metrics in a hybrid, full time role. Drive continuous improvement.As Senior Product Manager, you will guide member-facing digital products from problem framing through value realization. Use member feedback, analytics, operational metrics, and research to inform decisions across Vancity’s retail digital platform.

Work with business, technology, risk, marketing, operations, and servicing partners.Key Responsibilities:

Lead discovery and member problem framingMonitor KPIs, feedback, and operational metricsChampion accessibility, usability, and inclusive designPartner on go-to-market and change managementBring digital banking trends into product decisionsRequirements:

Bachelor’s degree in business, marketing, technology, or related fieldFinancial services concepts and risk understandingExperience with Agile delivery environmentsExperience partnering with engineering and design teamsAzure DevOps, Scrum Product Owner, or SAFe knowledge preferredApply member research, inclusive design, and performance measurement to strengthen Vancity’s digital banking product portfolio and outcomes.

📌 Senior Member Experience Product Manager (Winnipeg)
🏢 Vancity (2.0)
📍 Winnipeg