Specialty pharmacy coordination anchors this Personal Care Specialist position at Cencora. Support referrals, patient calls, insurance benefits, and case documentation.

In this healthcare administrative role, you will coordinate specialty pharmacy referrals and respond to routine patient inquiries. Responsibilities include processing referral forms, verifying benefits, scheduling calls, and maintaining accurate pharmacy-system notes. You will use scripts for basic questions and escalate complex issues appropriately.

Key Responsibilities:

- Process specialty pharmacy referral forms
- Verify patient insurance advantages
- Schedule patient calls with specialty pharmacy teams
- Record patient interactions and update case notes
- Provide status updates using provided scripts

Requirements:

- Three or more years in healthcare administrative roles
- High School Diploma, GED, or equivalent experience
- Associate degree preferred in healthcare administration
- Pharmacy technology or life sciences education preferred
- HIPAA or applicable compliance training required

Bring patient communication, referral coordination, insurance verification, and documentation experience to Cencora's specialty pharmacy support work.

📌 Specialty Pharmacy Patient Support Specialist (Ottawa)
🏢 Innomar Strategies
📍 Ottawa