Serve Pacific Coastal Airlines customers as a Cargo Agent at Vancouver International Airport, using transparent communication and cargo handling skills. This permanent full-time position is based in Richmond at the South Terminal.

As a Cargo Agent, you will answer inquiries, advise on rates and shipment status, and manage time-sensitive freight. The work includes preparing airway bills, collecting payments, updating records, and using computers, credit, and debit machines. Customer-facing experience and safety-minded service are central to the position.

Key Responsibilities:

- Answer customer inquiries in person, by phone, and email
- Advise customers on cargo rates and shipment status
- Trace lost cargo and investigate customer complaints




- Prepare airway bills and enter shipping information
- Weigh, direct, and provide special handling for cargo

Requirements:

- Experience in a customer-facing role
- Valid driver's license
- Clear, effective communication and computer skills
- Flexibility for weekends, evenings, holidays, and irregular shifts
- Ability to lift up to 70 pounds and obtain security clearance

Apply customer service, communication, and cargo coordination skills while representing Pacific Coastal Airlines professionally at Vancouver International Airport.

📌 Airport Cargo Agent Vancouver (Richmond)
🏢 Canadian Inclusion
📍 Richmond