Support customers at Money Mart with clear financial guidance, compliant documentation, and transaction accuracy. This Baseline branch role includes adaptable evening and weekend shifts.

As a Financial Service Representative, you provide friendly service while handling personal lending, cheque cashing, money transfers, bill payments, and other products. You explain features and fees, verify identification and financial information, and maintain records. The role requires adherence to Know Your Customer, Anti-Money Laundering, privacy, fraud prevention, and cash security procedures.

Key Responsibilities:

- Answer customer questions and complete financial transactions
- Explain product features, benefits, fees, and payment options
- Follow KYC, AML, privacy,



and fraud procedures
- Process cash and POS transactions accurately
- Support branch opening, closing, cleanliness, and paperwork

Requirements:

- High School diploma or equivalent
- One or more years of customer service experience
- One or more years handling cash
- Hands-on POS transaction experience
- Availability for flexible shifts, evenings, and weekends

Deliver accurate, transparent customer support while combining financial services knowledge, compliance awareness, and dependable branch operations.

📌 Financial Services Customer Advisor (Sherwood Park)
🏢 Moneymart
📍 Sherwood Park