Senior Relationship Manager, Retail Financial Services to join our Automotive Finance team. Effectively managing customer relationships by adopting relationship management practices focused on meeting dealers’ retail financing needs. Build relationships with local partners and stakeholders to maximize business opportunities and referrals.

Manage dealers in the territory and recommend targeted sales and market strategies, including product and pricing activities, with the goal of meeting or exceeding sales targets and increasing RBC’s market share. Proactively provide advice and information to dealers to help them maximize profitability with RBC products. Stay abreast of trends and developments in the indirect finance sector by interacting with competitors, attending conferences, consulting trade publications, and interacting with peers and partners.

Maintain robust relationships with dealers through visits, sales calls, and frequent interactions with internal and external partners. Demonstrate a commitment to customer satisfaction by taking responsibility for resolving issues from the first point of contact. Provide dealers with key information on RBC policies, programs and updates to ensure strategic alignment.

Work and Travel:This position is in hybrid mode, combining work on the road and from a home office.Frequent daily travel is required to fulfill the responsibilities of the role. Travel may include remote areas and overnight stays. The assigned territory may be subject to change to support organizational needs.

Three to five years of experience in account management, business development or sales, with a proven track record of success. Knowledge of the operations, sales processes and needs of automotive, RV and boat dealerships. In-depth knowledge of the credit approval process, including assessment criteria and associated procedures.

Good working knowledge of the Microsoft Office suite with the ability to use these tools to analyze data, create presentations and manage documents.



Will also need to use RBC digital tools to support data analysis. Bilingualism (English and French) required, as you will regularly serve our clients and do business with RBC partners and/or employees across Canada with English and French speaking needs.

We’re giving our best, thinking outside the box to continue to grow, and working together to deliver trusted advice that will help clients succeed and communities prosper. We care about everyone’s well-being and are committed to reaching our full potential, fostering communities and helping everyone succeed. The opportunity to contribute meaningfully to high value-added projects, shaping sustainable results and inspiring positive changes within the organization.

Corporate Culture: A corporate culture rooted in respect, excellence and integrity, where the customer is at the heart of everything we do. Challenging opportunities for your professional growth and career advancement, supported by training and mentorship programs. A competitive total compensation package, including performance bonuses, access to a stock purchase plan, and benefits customizable to meet your individual needs.

Job SkillsBusiness Oriented, Communication, Customer Relationship Management (CRM), Customer Service Management, Group Problem Solving, Interpersonal Relationship Management, Interpersonal Relationships, IT Service Management (ITSM), Long Term Planning, Team Management Employment Type:Full time Platform:PERSONAL & COMMERCIAL BANKING Posted Date:2026-10-28 We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. #

📌 Senior Relationship Manager, Retail Financial Services (Winnipeg)
🏢 RBC
📍 Winnipeg