Community Associate Customer Service Calgary

Community Associate Customer Service Calgary

08 Nov
|
IWG
|
Calgary

08 Nov

IWG

Calgary

Support IWG customers in Calgary with strong communication, problem-solving, and everyday administrative service at a professional workspace centre.

As a Community Associate, you will build skilled relationships with customers across varied industries. You will manage multiple requests, provide centre support, and help customers focus on running their businesses. The role includes customer service, basic IT support, invoicing, and event assistance.

Key Responsibilities:

- Prepare the centre before customers arrive each morning
- Respond to Wi-Fi, package, printing, and meeting requests
- Connect calls and help customers use meeting equipment
- Sort mail and maintain accurate customer communications
- Support networking events and welcome prospective customers

Requirements:

- Strong communication and professional relationship-building abilities
- At least one year of customer service experience ideally
- Ownership of problems and practical solution-finding skills
- Confidence using Microsoft Office and basic IT equipment
- Legal eligibility to work and minimum age of eighteen

Bring customer service, communication, and problem-solving skills to IWG's Community Associate team at 5940 Macleod Trail SW.

📌 Community Associate Customer Service Calgary
🏢 IWG
📍 Calgary

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