08 Nov
|
SaskTel
|
Yorkton
Support SecurTek alarm systems onsite in Yorkton with diagnostic testing, customer service, and technical troubleshooting responsibilities. This casual part time position offers paid training.
As a Clerical Associate with SaskTel's SecurTek Tech Support, you will resolve customer and dealer concerns about alarm system operation. Analyze, diagnose, and test systems using various applications while following procedures, industry best practices, and manufacturer documentation. The position also supports new services and equipment testing.
Key Responsibilities:
- Respond to dealer and customer alarm system correspondence
- Troubleshoot installation and operating system malfunctions
- Upload and download alarm panel software programming
- Document inquiries, tests, emergencies,
and actions taken
- Maintain accurate monitoring account information and dispatch procedures
Requirements:
- Two technology post-secondary classes or two years' technical experience
- General knowledge of security products or services
- Good analytical and problem-solving skills
- Working knowledge of computer hardware and software
- Successful completion of prescribed training
Apply technical troubleshooting, alarm system analysis, and communication skills supporting SecurTek customers and dealers for SaskTel in Yorkton.
📌 SecurTek Alarm Systems Support Associate (Yorkton)
🏢 SaskTel
📍 Yorkton