Deliver exceptional customer service in an in-office AMA role supporting members with retail items, membership products, and services.

As a Retail Support Agent, you will support AMA Member Services Teams and report to the Assistant Manager, Member Services. You will complete membership, basic registry, and entry-level travel transactions while identifying needs and connecting members with qualified representatives. Solid communication, sales, and customer service skills support success.

Key Responsibilities:

- Provide outstanding service and support to AMA members
- Complete membership, registry, and travel transactions accurately
- Process retail purchases including passes, photos, and gift cards
- Provide backup for Member Services Coordinators
- Assist with administrative, inventory, and cash-out tasks

Requirements:

- At least 18 years old with high school diploma
- Updated Police Information Check required
- One to two years of retail or administrative experience
- Strong communication, sales, and customer service skills
- Commitment to learning and helping people

Bring patience, product knowledge, and customer service expertise to AMA's in-office member support and retail transactions.

📌 AMA Member Services Retail Agent (Calgary)
🏢 Alberta Motor Association
📍 Calgary