Apply consultative sales and customer service skills with LendDirect, helping consumers understand loans and financial products at its Scarborough location. Communicate confidently across customer interactions.
This Financial Service Representative role supports customers seeking consumer finance solutions. You will provide service, promote products, manage inbound and outbound calls, and help address delinquent accounts. The position includes hands-on training and one-on-one mentoring for continued skill development.
Key Responsibilities:
- Provide outstanding support to recent and existing customers
- Use consultative sales techniques to educate customers
- Promote products and services through customer conversations
- Make outbound calls to attract new business
- Offer solutions for past-due customer accounts
Requirements:
- Genuine desire to help customers
- Confidence promoting products meeting customer needs
- Excellent verbal and written communication skills
- Collaborative spirit supporting team success
- College coursework or degree is a plus
Use consultative selling, clear communication, and customer care to support LendDirect customers as a Consumer Finance Sales Representative.