Support non-emergency medical communications as a Transfer Administrator in Dartmouth, providing accurate call-taking and transfer coordination on-site. Shift work includes days, nights, weekends, and holidays.
Emergency Medical Care Inc. operates Medical Communications Centre services for Nova Scotia. This temporary, full time term position serves as the first contact for incoming non-emergency calls. You will communicate with staff, facilities, and agencies while coordinating patient transfer services.
Key Responsibilities:
- Receive and process requests for non-urgent transport
- Coordinate patient transfers using proper telecommunications techniques
- Maintain records and complete required documentation
- Provide hospital liaison and transfer administration support
- Deliver excellent customer service during non-emergency calls
Requirements:
- Minimum grade 12 education
- One-year business or medical terminology course, or equivalent experience
- Working knowledge of window-based computer applications
- Accurate typing speed of 25 words per minute
- Call centre or clinical environment experience is an asset
Apply transfer coordination, communication, record-keeping, and customer service skills within Dartmouth's Medical Communications Centre.
📌 Transfer Administrator Medical Communications (Admiral Rock)
🏢 Guardian Ambulance
📍 Admiral Rock
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