Use IoT knowledge and network monitoring skills to detect device failures, data gaps, and connectivity issues within Wyse's metering infrastructure.

As an IoT Network Monitoring Analyst, you will review system and device data for anomalies, incorrect configurations, and performance degradation. The role covers field devices including modems, gateways, repeaters, and sub-meters. You will coordinate responses, communicate resolutions, and help reduce service disruption.

Key Responsibilities:

- Review trends, error patterns, metrics, and alerts
- Identify unresponsive devices and transmission problems
- Verify alarms involving offline status and signal loss
- Resolve technical problems reported by customers and teams
- Escalate unresolved or high-impact incidents appropriately

Requirements:

- Two years of network operations, utilities, or technical support experience
- Field Electrical, Communications, or IoT support experience preferred
- Solid problem-solving skills and attention to detail
- Excellent knowledge of Excel for data analysis
- Ability to prioritize tasks in service-oriented environments

Bring IoT support, network analysis, Excel, and incident-response capabilities to Wyse's device monitoring operations.

📌 IoT Network Monitoring Analyst (Vaughan)
🏢 Wyse Meter Solutions
📍 Vaughan