Support GardaWorld customers through confident telephone service, accurate data entry, and clear communication in an office-based customer service position.

As a Customer Service Representative, you represent GardaWorld to internal and external customers. You will maintain professional interactions, resolve concerns, and support customer satisfaction. The position requires organization, judgment, customer development experience, and collaboration with colleagues.

Key Responsibilities:

- Respond professionally to customer telephone inquiries using available resources
- Maintain positive, empathetic, and skilled customer interactions
- Resolve concerns by clarifying causes and explaining solutions
- Enter customer information accurately and follow up on resolutions
- Coordinate with colleagues and recommend efficiency improvements

Requirements:

- High school diploma
- At least one year of customer service experience
- Computer literacy and excellent communication skills
- Experience handling customer escalations
- Availability for on-call, weekend, evening, or holiday work

Bring organized customer support, problem-solving, and communication skills to GardaWorld's Customer Experience team serving alarm services.

📌 Customer Service Representative GardaWorld (Edmonton)
🏢 GardaWorld
📍 Edmonton