Build customer relationships while resolving payment issues as Uline's Bilingual Collections Analyst at its Toronto Branch in Milton. This position is onsite.
Uline offers a Collections Analyst opportunity for a finance professional who enjoys solving problems and supporting legendary service. You will manage customer accounts, investigate past-due balances, document interactions, and coordinate with internal teams to minimize bad debt. Fluency in English and French, strong communication, and a solution-oriented mindset are central to this position.
Key Responsibilities:
- Manage a portfolio of assigned customer accounts
- Communicate with customers by phone and email
- Investigate causes of past-due balances
- Coordinate payment solutions with customers
- Work with teams to minimize bad debt
Requirements:
- Fluent English and French communication skills
- High school diploma or equivalent
- One-plus years' collections experience preferred
- Accounts receivable or customer service experience preferred
- Robust customer-focused, solution-oriented communication
Help Uline manage customer accounts through bilingual service, thoughtful problem-solving, and accurate collections documentation.