Handle constituent casework and communications as a Constituency Assistant supporting Ellis Ross's parliamentary office in Skeena–Bulkley Valley.
This position provides first-line assistance for constituent inquiries and files. You will respond in person, by telephone, and in writing while organizing correspondence and managing client casework. Administrative services, data entry, filing, reception, and Microsoft Office skills support the office's daily operations.
Key Responsibilities:
- Act as first response for incoming constituent cases
- Provide advice and support on constituent files
- Respond to inquiries in person, by telephone, and writing
- Organize and prioritize correspondence for the Member
- Manage client casework, data entry, and filing
Requirements:
- Proficiency in English
- Recognized post-secondary education or acceptable equivalent combination
- Customer service experience in an office setting
- Excellent written and oral communication abilities
- Microsoft Office experience and robust computer skills
Use careful casework management, correspondence, and communication skills to support constituents and parliamentary office operations effectively.
📌 Parliamentary Constituency Casework Assistant (Terrace)
🏢 House of Commons
📍 Terrace
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