Coordinate hybrid field service operations in London, Ontario, using customer communication, scheduling, and technical support skills daily.

As Service Coordinator, you will support Trojan Technologies' field service activities for water quality products. You will work with customers, field technicians, project managers, and internal stakeholders. The position includes technical support, service documentation, order entry, scheduling, and installation coordination.

Key Responsibilities:

- Cultivate customer relationships and interpret service needs
- Arrange scope, parts, tools, and technician resources
- Manage field technician schedules across territories and skills
- Coordinate customer updates about parts and schedules
- Complete service administration and timely order entry

Requirements:

- Post-secondary education in a relevant field
- One to three years of industry or customer service experience
- Experience working with cross-functional teams
- Ability to prioritize and escalate issues appropriately
- Interest in understanding water quality products

Support successful installations through customer coordination, technician scheduling, service documentation, and responsive communication at Trojan Technologies.

📌 Hybrid Field Service Coordinator (London)
🏢 Trojan Technologies
📍 London