Lead Convergint’s Toronto service business through sales strategy, operations leadership, and financial management. Drive customer satisfaction while guiding service delivery and growth.As Service Manager, you will oversee the CTC service business across sales and operations. Your work includes service contract execution, customer support programs, budgeting, forecasting, and margin management.

You will also lead colleagues, support sales development, and maintain customer relationships.Key Responsibilities: Manage service sales strategies, revenue growth, and profitability goalsOversee contracts, renewals, invoicing, collections, and service deliveryLead colleagues through coaching, hiring, mentoring,



and performance managementResolve escalated customer concerns and improve satisfactionCoordinate safety, fleet, inventory, tooling, and manpower requirementsRequirements: Bachelor’s degree, college diploma, or equivalent related experienceMinimum five years of relevant previous experienceIndustry experience in electronic security, fire alarm, or related fieldsExcellent leadership, communication, facilitation, and team-building skillsFinancial analysis, cost control, and Microsoft Office proficiencyBring service leadership, financial discipline, and customer focus to Convergint’s Toronto operations and service business.

📌 Service Business Manager Toronto (Winnipeg)
🏢 Convergint
📍 Winnipeg