Lead ServiceNow HAM and SAM implementations as an experienced ITAM Project Manager focused on project delivery and business analysis.Support ITAM program maturity and transformation within a leading Canadian financial institution. Manage implementation projects, coordinate stakeholders, gather requirements, and improve business processes. This business-focused role is not hands-on technical ITAM analysis.Key Responsibilities:
Lead ServiceNow HAM and SAM implementation projectsManage timelines, milestones, dependencies, risks, and communicationsGather and document business and functional requirementsCoordinate stakeholders, developers, technical teams, and ITAM resourcesCoordinate testing, UAT, change management, and readiness activitiesRequirements:
Five-plus years in IT project management or business analysisPrevious ServiceNow HAM and SAM implementation experienceFamiliarity with ServiceNow ITAM capabilities and CMDB relationshipsExperience managing technology projects through deploymentStrong planning, stakeholder management, documentation, and communication skillsApply your ServiceNow HAM, SAM, project management, and requirements expertise to enterprise ITAM transformation delivery.