Lead ServiceNow HAM and SAM implementations as an experienced ITAM Project Manager focused on project delivery and business analysis.
Support ITAM program maturity and transformation within a leading Canadian financial institution. Manage implementation projects, coordinate stakeholders, gather requirements, and improve business processes. This business-focused role is not hands-on technical ITAM analysis.
Key Responsibilities
Lead ServiceNow HAM and SAM implementation projects
Manage timelines, milestones, dependencies, risks, and communications
Gather and document business and functional requirements
Coordinate stakeholders, developers, technical teams, and ITAM resources
Coordinate testing, UAT, change management, and readiness activities
Requirements
Five-plus years in IT project management or business analysis
Previous ServiceNow HAM and SAM implementation experience
Familiarity with ServiceNow ITAM capabilities and CMDB relationships
Experience managing technology projects through deployment
Robust planning, stakeholder management, documentation, and communication skills
Apply your ServiceNow HAM, SAM, project management, and requirements expertise to enterprise ITAM transformation delivery.