Lead Telecommunications Order Management architecture from Canada remotely, focusing on orchestration, fulfilment, and ServiceNow technical design. This 12-month contract starts immediately.

The ServiceNow CSM and OMT Architect leads architecture across Customer Service Management and Telecommunications Order Management. You will deliver complex order management projects, connect enterprise systems, and turn stakeholder requirements into scalable solutions. Technical leadership continues through implementation, testing, and deployment.

Key Responsibilities

Design end-to-end order management and fulfilment workflows

Lead technical architecture for ServiceNow OMT implementations

Provide guidance throughout implementation and delivery





Collaborate with business and technical stakeholders

Support technical design decisions, testing, and deployment

Requirements

Proven hands-on ServiceNow OMT implementation experience

Experience with complex order management projects

Knowledge of order orchestration and fulfilment

Experience integrating OSS/BSS, CRM, and enterprise systems

Excellent stakeholder management and communication skills

Bring Telecommunications Order Management architecture, workflow, and integration experience to ServiceNow delivery across Canada remotely.

📌 ServiceNow Telecommunications Order Architect (Winnipeg)
🏢 Alldus
📍 Winnipeg