Library Assistant Customer Service (Oakville)

Library Assistant Customer Service (Oakville)

08 Nov
|
Town of Oakville
|
Oakville

08 Nov

Town of Oakville

Oakville

Deliver customer-first service as a part-time Library Assistant at Oakville Public Library's White Oaks Branch. Support access, collections, and daily operations.

Reporting to branch leadership, this permanent part time position supports public services, materials workflows, and branch operations. You will promote OPL collections, programs, technologies, and services while guiding customers to appropriate assistance. Accuracy, communication, organization, and collaboration are central to the work.

Key Responsibilities:

- Greet customers and proactively promote Oakville Public Library services
- Answer directional questions and locate holds or collection items
- Assist customers with self-checkout kiosks when appropriate
- Check in, sort, shelve, and organize materials using RFID technology




- Support room setup, tidying, opening, and closing duties

Requirements:

- Secondary School Diploma and one year related customer service experience
- Excellent customer service in busy, changing environments
- Strong verbal, written, organizational, and time management skills
- Ability to work independently and collaboratively with sound judgment
- Ability to lift materials, push carts, and stand frequently

Use customer service, RFID, communication, and organizational skills to support welcoming library services at White Oaks Branch.

📌 Library Assistant Customer Service (Oakville)
🏢 Town of Oakville
📍 Oakville

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