Lead IKEA retail operations through commercial execution, customer experience, and team performance in this Shopkeeper I position. Apply analytical skills to improve daily business results.

This retail operations manager position requires at least three years of relevant experience and proven people leadership. You will manage operational priorities across retail, merchandising, logistics, and customer-focused environments. The work centers on IKEA standards, home furnishings, sustainability, process improvement, and developing co-worker capability.

Key Responsibilities:

- Lead, coach, and inspire co-workers toward business objectives
- Maintain commercially attractive departments aligned with IKEA standards
- Set goals and provide ongoing coaching and development
- Analyze sales, operations,



and customer insights
- Implement action plans improving efficiency and performance

Requirements:

- Minimum three years of relevant retail or operations experience
- Experience leading, coaching, and managing team performance
- Knowledge of furniture, quality standards, and sustainability
- Solid analytical, problem-solving, and process improvement skills
- Ability to collaborate across multiple business functions

Bring retail leadership, commercial understanding, and operational improvement skills to IKEA as a Shopkeeper I managing customer-focused performance.

📌 IKEA Shopkeeper Retail Operations Manager (Toronto)
🏢 Ingka External
📍 Toronto