Serve TD customers in North York through accurate financial transactions, banking advice, and positive experiences in Personal and Commercial Banking.
As a Customer Experience Associate at TD Canada Trust, you will understand customer needs and recommend suitable banking solutions. You will process deposits, withdrawals, and bill payments while following procedures, regulations, and TD's Code of Conduct. The role also involves resolving concerns, promoting solutions, and supporting branch operations.
Key Responsibilities:
- Process deposits, withdrawals, and bill payments accurately
- Determine customer needs and recommend suitable banking solutions
- Resolve concerns and escalate non-standard activities
- Promote banking solutions and complete business processes promptly
- Connect personally with customers about banking processes
Requirements:
- High School diploma or one-plus years relevant experience
- Undergraduate degree or equivalent is an asset
- Solid organization, planning, and time management skills
- Knowledge of Microsoft Word, Excel, Outlook, and internet
- Calm, courteous verbal and written communication abilities
Bring customer experience, financial transaction, and banking solution skills to TD Canada Trust's North York branch team.
📌 TD Banking Customer Experience Associate (Toronto)
🏢 TD
📍 Toronto