Job Summary The incumbent translates strategic business requirements into formal, value-driven product roadmaps, working in close collaboration with Business and Technology stakeholders to operationalize them for initial development and continuous evolution. Managing the product through its entire lifecycle, the incumbent champion's the CN Business Process of Product Management-governing deliverables from inception to customer delivery to maximize business value, operational efficiency, and user experience. The incumbent leverages customer feedback to continuously improve user satisfaction and ensure the product meets evolving business needs, while maintaining alignment with CN's Technology architecture and safety standards.

The incumbent translates strategic business requirements into formal, value-driven product roadmaps, working in close collaboration with Business and Technology stakeholders to operationalize them for initial development and continuous evolution. Managing the product through its entire lifecycle, the incumbent champion's the CN Business Process of Product Management-governing deliverables from inception to customer delivery to maximize business value, operational efficiency, and user experience. The incumbent leverages customer feedback to continuously improve user satisfaction and ensure the product meets evolving business needs, while maintaining alignment with CN's Technology architecture and safety standards.

Main Responsibilities

Business Partnering

Establish trusted relationships between Business and Technology to ensure open communications and aligned product expectations

Translate business and operational needs into concrete technical solutions through a formal product roadmap

Collaborate with business teams to capture, refine, and enrich requirements for new and existing products

Develop a continuous pipeline of innovative ideas and future product evolution opportunities

Support the annual budget planning process led by Finance





Advise business leaders on emerging and disruptive technologies that can enhance business capabilities and models

Measure stakeholder satisfaction using established feedback channels and metrics (e.g., Net Promoter Score)

Product Lifecycle Management

Build a continuous pipeline of innovative product ideas.

Engage key stakeholders to establish a shared vision of product goals and priorities.

Develop a strategic product roadmap tightly aligned with business needs and priorities.

Prioritize product features and requirements in continuous collaboration with business teams.

Manage requirements dynamically throughout the project lifecycle using industry-standard capture techniques.

Track and report the status of features and requirements as they progress into the production environment.

Analyze technical components proactively to identify potential issues and plan capacity for future business demands.

Collaborate with cross-functional teams to successfully commercialize and realize innovative product concepts.

Evaluate competitive and alternative solutions to identify critical capabilities that delight internal and external customers.

Balance short-term delivery wins with long-term strategic goals across the entire product lifecycle

Evolving Product Management Discipline

Support and participate in the creation of a modernized framework

Support the Product Manager in evolving the product management discipline

Working Conditions The role has standard working conditions in an office setting with a regular workweek from Monday to Friday and is eligible to participate in CN's hybrid work model. The role involves managing priorities and delivering work within established timelines,



with support from the team to ensure sustainable and effective workload management. The role requires minimal travel (up to 20%) in accordance with CN policy for meetings within Canada and the United States (U.S.).

Experience

Product Management

Minimum 5 years overall work experience

Minimum 3 years demonstrating technical leadership qualities and/or overseeing deliverables

Experience in product management or related role

Experience of engaging leaders and other stakeholders to support business decisions

Experience in shaping, building, scaling, and sustaining products

Experience in diverse roles and increasing responsibilities across Business and Technology, although a business-only career is acceptable if business roles included sufficient technology focus

Experience with Lean / Agile software delivery teams (i.e.

- Kanban)

Candidates with an equivalent combination of education, training, and experience will be considered

Education/Certification/Designation

Bachelor's degree in computer science or business administration

Candidates with equivalent practical experience, education, or training will be considered

Competencies

We Care About Each Other

We Strive for Excellence

We Succeed Together

We Lead Responsibly

Customer service

Conveying the vision

Prioritization

High-Impact Execution

Stakeholder management

Business acumen

Influence

Negotiation

AI Literacy and data orientation

Technical Skills/Knowledge

Business acumen, and the ability to communicate with business domain stakeholders and technical staff alike

Leadership, influence, communications, presentation, and facilitation skills

Effective planning and organizational skills

Excellent analytical and technical skills

Knowledge of the Product Management discipline

Familiarity with the principles of Design Thinking and Lean / Agile software delivery

Ability to develop and execute a product vision to make that vision a reality, with a passion for building great products

📌 Specialist Product Management-CA (Winnipeg)
🏢 CN
📍 Winnipeg