Develop frontline leadership with Kenny U-Pull through hands-on rotations in operations, customer service, and retail across Quebec. Gain practical experience in wide-ranging branch settings.

This management trainee program prepares future frontline managers within Kenny U-Pull, a division of American Iron & Metal. Over up to six months, participants rotate through call center, dispatch, car purchasing, sales, marketing, customer service, operations, systems, training, and health and safety. The program builds business knowledge through direct field experience and work with frontline employees. Trainees coach, mentor, and lead diverse teams while reinforcing safety and compliance standards.

Key Responsibilities:

- Rotate through major functions and sites for up to six months
- Develop understanding of vehicle purchasing, dispatch, sales, and marketing




- Support customer satisfaction, service issue resolution, and client relationships
- Learn yard operations, depollution, retail processes, and systems
- Investigate incidents and contribute to corrective action plans

Requirements:

- Graduate of a college, university, or trade school
- Five to ten years of retail or customer service experience
- Three to five years of management experience
- Strong professional written and oral communication skills
- Open availability for branches operating seven days weekly

Build management capability through retail operations, customer service, coaching, and safety experience at Kenny U-Pull branches.

📌 Retail Management Development Trainee (Drummondville)
🏢 American Iron and Metal
📍 Drummondville