Support callers as Veta Virtual's professional voice, combining positive energy, accurate messaging, and reliable phone-based customer service.

As a Customer Service Representative, you will handle calls for multiple businesses and professionals from the company's call center. The role centers on making callers feel valued while addressing needs empathetically. You will also transfer calls, schedule appointments, and build robust client relationships.

Key Responsibilities:

- Serve as the trusted voice of each client
- Address callers' needs with warmth and professionalism
- Capture accurate messages for prompt delivery
- Transfer calls according to established protocols
- Build relationships by understanding business requirements

Requirements:

- Outgoing, energetic, and positive personality
- Strong responsibility and commitment to excellence
- Minimum typing speed of 50 WPM
- Quiet work environment and reliable equipment
- Stable internet connection and required schedule availability

Apply your empathy, phone support experience, and client relationship skills as an inbound representative with Veta Virtual.

📌 Inbound Phone Support Representative (Vancouver)
🏢 Veta Virtual
📍 Vancouver