Bilingual customer service professionals can support Aviso clients through telephone, email, and chat while applying product knowledge and empathy.
As a Customer Service Experience Representative, you will support customers and financial advisors contacting Aviso about products and services. The Contact Centre role emphasizes courteous communication, compliant responses, creative solutions, complaint resolution, and continuous improvement. Fluent English communication is required, while French bilingual skills are an asset.
Key Responsibilities:
- Respond to product and service inquiries across telephone, email, and chat
- Provide personalized customer experiences through creative solutions
- Resolve client problems and complaints with empathy
- Identify and participate in process improvement
- Apply department operating policies and procedures
Requirements:
- Over one year helping customers is helpful
- Inbound Contact Centre or retail experience is relevant
- Fluent English communication skills are required
- French bilingual skills are an asset
- Technological confidence and schedule flexibility are key
Bring empathy, product learning, compliant communication, and bilingual customer service skills to Aviso's Contact Centre team.
📌 Bilingual Customer Service Representative (Toronto)
🏢 Aviso
📍 Toronto