Make every patient call count as a Clinic Reception Specialist with Jane, managing bookings and questions through its virtual clinic service. Work remotely in Canada.

Jane's Ginger Desk team provides human-led administrative support for practitioners and their clinics. In this Virtual Receptionist position, you will serve as a clinic's first voice, answer patients, and update schedules in real time. You will also collaborate with Virtual Assistants so details, questions, and follow-ups reach the right place. This chance is designed for professionals with substantial clinic front-desk experience and confidence using Jane daily.

Key Responsibilities:

- Create positive patient experiences through warm, patient conversations
- Handle bookings, schedule changes, and cancellations in Jane




- Answer patient questions and resolve issues efficiently
- Share information and follow up with Virtual Assistants
- Keep clinic schedules accurate and patient information secure

Requirements:

- Three-plus years in healthcare or wellness clinic administration
- Two or more years using Jane in a clinic
- Knowledge of scheduling, booking changes, and invoicing
- Calm phone manner during busy, back-to-back calls
- Comfort with calendars, phone systems, email, and clinic software

Use your front-desk judgment, scheduling accuracy, and phone skills to represent Jane clinics and support patients from Canada.

📌 Jane Clinic Reception Specialist (North Vancouver)
🏢 Jane.app
📍 North Vancouver