Lead digital commerce experiences at Scotiabank in Toronto, using customer journeys, web analytics, and personalization to improve conversion. Shape public web properties across Canada. As Manager, Digital Experience (.
COM), you will support Commerce team success through continuous improvement of Scotiabank-owned websites. You will lead web initiatives, channel strategy, and stakeholder collaboration while maintaining accessibility, SEO, and compliance standards. The work connects customer insight with measurable digital performance.

Key Responsibilities
- Lead planning and delivery of web initiatives
- Build roadmaps supporting Digital Commerce channel growth
- Analyze site data and user behaviour
- Develop personalization and A/B testing opportunities




- Monitor website quality, accessibility, SEO, and health

Requirements:
- Minimum five years of relevant eCommerce experience
- Experience with Adobe Experience Manager or comparable CMS
- Experience using Adobe Target or testing software
- Experience developing data-driven strategies with web analytics
- Robust communication, presentation, and stakeholder management skills Apply digital commerce strategy, analytics, personalization, and optimization expertise to Scotiabank’s customer-facing web experiences.

📌 Digital Commerce Experience Manager (Toronto)
🏢 Scotiabank
📍 Toronto