Bilingual Cloud Contact Center Engineer (Richmond Hill)

Bilingual Cloud Contact Center Engineer (Richmond Hill)

08 Nov
|
Connex Telecommunications
|
Richmond Hill

08 Nov

Connex Telecommunications

Richmond Hill

ConnexCare (Connex) is seeking a skilled Bilingual Amazon Connect Engineer to design, build, and support cloud-based contact centre solutions using Amazon Connect and AWS. The role requires hands-on experience with Connect environments, integrating AWS services, and resolving complex technical issues, with robust English and French communication. You will design and optimize contact flows, queues, IVR, and routing, build Lambda/ Lex integrations, implement automation and monitoring, and provide

📌 Bilingual Cloud Contact Center Engineer (Richmond Hill)
🏢 Connex Telecommunications
📍 Richmond Hill

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