About Us

We’re Sienci Labs. Our company’s focus is on CNC routers. We’ve made it our business to bring previously industrial-only manufacturing technologies to the masses. We’re also a team of makers, dreamers, engineers and tinkerers on a mission to make CNC as affordable and accessible as possible. This mission shapes everything we do, from every machine we ship to every line of code we write.

We're always looking for enthusiastic, smart and friendly people to add to the team. For more about us and what it’s like to work at Sienci Labs, visit: https://sienci.com/careers

Work

We’re looking for an experienced individual who can take technical information (especially involving CNC routers), understand it, and turn it into clear, accurate resources for our customers. This role will be responsible for documentation in all forms across our business, including assembly manual writing, product guides and usage, images and annotation, troubleshooting and support, and video scripts.

Tasks and duties include but are not limited to:

- Write and update assembly manuals, setup guides and product instructions.
- Create software guides and tutorials for interface software (gSender) and common CNC workflows.
- Develop troubleshooting articles with Customer Support and Engineering.
- Test procedures on the equipment to verify instructions are accurate and complete.
- Capture and annotate photos and screenshots, and identify needed diagrams or renders.
- Work with Engineering to understand new products and document changes.
- Maintain and publish Resources website content using Markdown, GitHub and WordPress.
- Review existing documentation, fix reported issues and keep content current.
- Help develop lessons, practical exercises and video scripts.
- Coordinate technical reviews and prepare documentation for product launches.

Core Skills — Required

- Strong technical writing, editing, and proofreading skills.




- Ability to simplify complex information into clear, beginner-friendly instructions.
- Mechanical aptitude and comfort working with tools and equipment.
- Ability to research, understand, and document unfamiliar products.
- Strong attention to detail, accuracy, and organization.
- Ability to work independently and collaborate with Engineering, Customer Support, and Marketing.
- Comfortable taking photographs, screenshots, and creating basic visual instructions.

Technical Skills — Preferred or Trainable

- Markdown, VS Code, Git, and GitHub.
- WordPress or similar publishing platforms.
- Image editing software such as Photoshop, Illustrator, or Snagit.
- Experience writing assembly manuals, troubleshooting guides, or software tutorials.
- Familiarity with CNC machines, CAD/CAM software, and G-code.
- Basic understanding of mechanical and electrical systems.

What We Offer:

- Competitive salary based on experience
- Health and dental advantages
- Opportunities for growth within the company
- Supportive and collaborative team culture
- On-the-job training and external training courses to continue to develop your skill set

Our office is based in Waterloo, ON - approximately 1.5 hours from Toronto.

How to Apply:

Submit your resume and a brief cover letter outlining why you’re a great fit for this role. Please include your interests and hobbies - telling us more about you is what will help you stand out!

We thank all applicants for their interest, but only those selected for an interview will be contacted.

We look forward to hearing from you!

Pay: $65,000.00-$75,000.00 per year

Benefits

- Casual dress
- Company events
- Dental care
- Discounted or free food
- Extended health care
- Adaptable schedule
- Life insurance
- On-site parking
- Paid time off
- Vision care

Application question(s):
- Have you submitted a cover letter and resume that includes your hobbies and interests?

Work Location: In person

📌 Technical Writer (Waterloo)
🏢 Sienci Labs
📍 Waterloo