Lead enterprise ServiceNow architecture for Optovia clients in Canada, connecting platform strategy with secure delivery, governance, and business value. This senior architect position serves government and private sector organizations through architecture direction and hands-on technical guidance. You will work across ITSM, CMDB, ITOM, EAM, SPM, EA, ITAM, WSD, and cross-platform architecture. Client workshops, roadmaps, technical decisions, and delivery planning are central to the work. Key Responsibilities:

Translate business objectives into secure, scalable ServiceNow solutions Establish standards for configuration, reuse, performance,



and upgradeability Connect technical decisions to service improvements and operational efficiency Develop roadmaps balancing immediate priorities and platform sustainability Support proposals, estimates, presentations, and statements of work Requirements:

Minimum 10 years of ServiceNow experience ServiceNow Certified Technical Architect credential Broad platform experience with deep expertise across multiple areas Ability to lead clients and multidisciplinary technical teams Excellent communication, facilitation, and stakeholder management skills Use enterprise architecture, platform governance, and stakeholder leadership to deliver sustainable ServiceNow outcomes with Optovia.

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📌 ServiceNow Enterprise Architecture Lead (Ahuntsic)
🏢 Optovia
📍 Ahuntsic