Lead onboard crew readiness at Armstrong Collective in Vancouver, applying people leadership and workforce planning in a hybrid corporate office setting.

As Crew Manager, you will lead an assigned onboard crew group for Rocky Mountaineer and Canyon Spirit. The role develops capability, manages performance, and supports availability, qualifications, compliance, and fitness for duty. You will partner with Planning & Logistics, People & Culture, Health & Safety, Training, and Onboard Leadership to maintain consistent standards and operational continuity.

Key Responsibilities:

- Maintain accurate crew availability, qualifications, restrictions, and readiness information
- Resolve staffing disruptions, sick calls, and irregular operations
- Lead coaching, recognition, investigations, and progressive discipline processes




- Coordinate onboarding and integration with Training and Onboard Leadership
- Use reporting to identify efficiency and process improvements

Requirements:

- Three to five plus years of people leadership experience
- Experience supporting workforce planning, scheduling, or availability management
- Experience managing performance, employee relations, and investigations
- Proficiency with HRIS, workforce systems, Microsoft Office, and reporting tools
- Ability to work hybrid, travel, and provide seasonal on-call support

Bring workforce readiness, coaching, reporting, and operational judgment to Armstrong Collective’s onboard crew leadership team.

📌 Crew Manager Workforce Readiness (Vancouver)
🏢 Armstrong Collective
📍 Vancouver