Lead Eataly’s restaurant operations through front-of-house leadership, Italian cuisine knowledge, and disciplined guest experience standards onsite. Manage multiple full-service restaurants.

The General Manager of Restaurants directs front-of-house operations across an Eataly location. Reporting to the Director of Store Operations, this leader oversees the Restaurant Assistant General Manager and Restaurant Floor Managers. The work combines team leadership, restaurant planning, purchasing, and operational accountability.

Key Responsibilities:

- Direct restaurant operations while upholding quality and guest experience standards
- Set departmental goals and lead restaurant managers
- Provide training, motivation, and interdepartmental collaboration
- Prepare weekly restaurant updates with corporate and senior leaders




- Coordinate hiring, scheduling, payroll, evaluations, and terminations

Requirements:

- Six or more years of high-volume front-of-house management experience
- Exceptional communication, leadership, motivational, and team-building skills
- Problem-solving, organizational, analytical, and business management skills
- Advanced Microsoft Office proficiency and valid Smart Serve
- Adaptable onsite availability, including evenings, weekends, and holidays

Bring restaurant leadership, operational judgment, and Italian food knowledge to Eataly’s full-service dining teams and guest experience.

📌 Eataly Restaurant General Manager (Toronto)
🏢 Eataly
📍 Toronto