Embrun Co-op is a co-operative locating in Eastern Ontario which serves its clients in both official languages. It offers products and services through its seven divisions and is owned by its members who have chosen to join in order to share in the benefits of co-operation. Our mission is to innovate to proudly keep offering the best.

Reporting to the Rona division director, this position is responsible for providing excellent customer service and assisting customers with the selection of tools, equipment, and related products. This position helps ensure the department is well stocked, organized, clean and properly merchandised while maintaining a safe and welcoming workplace.

The Role

- Greet customers and provide friendly, knowledgeable, and professional service.
- Assist customers in selecting the appropriate tools, equipment, accessories, and related products for their projects.
- Develop and maintain knowledge of products offered within the Tools Department, including their features, applications, and differences.
- Maintain product displays and merchandise the department according to company standards.
- Monitor stock levels and assist with replenishment of merchandise as required.
- Identify out-of-stock, damaged, misplaced, or incorrectly priced merchandise and report or correct issues as required.
- Assist with inventory counts and inventory control activities.
- Maintain a clean, organized,



and safe department, including aisles, displays, shelving, and storage areas.
- Work collaboratively with other departments and team members to assist customers and support the overall operation of the store.
- Perform other related duties and responsibilities as assigned from time to time according to operational needs.

The ideal candidate will

- Have a strong commitment to providing excellent customer service.
- Have an interest in tools, home improvement, construction, or related products. Previous product knowledge is considered an asset.
- Possess strong communication and interpersonal skills.
- Be bilingual, French – English.
- Have a strong attention to detail and organizational skills.
- Be comfortable using computers and other store equipment.
- Be able to work effectively in a fast-paced, team-oriented environment.
- Be comfortable performing physical duties such as lifting, carrying, bending, reaching, restocking merchandise, and standing for extended periods of time.

We thank you in advance for your interest, however, only selected candidates will be contacted. Accommodation is available upon request for applicants and employees with disabilities. We do not use artificial intelligence to aid in the recruitment process.

This job posting is for an existing vacancy.

📌 Tools Department Clerk (Embrun)
🏢 Coop Embrun
📍 Embrun