Analyze dealer warranty performance for Toyota Canada in Calgary, using claims knowledge, territory KPIs, and dealership collaboration in a hybrid setting.

As a Field Warranty Specialist, you will help Toyota and Lexus dealerships manage Warranty and Extra Care Protection policies.

Toyota Canada

Inc. offers this full-time Prairie Zone assignment supporting VSCLOC and the Warranty team. The position reports to the Manager of Field Warranty and centers on consistent, profitable dealer processes. You will identify dealers at risk, perform assessments, develop guidelines, and reinforce self-authorization practices.

Frequent travel, including overnight travel when required, is part of the requirements. Communication, Microsoft Office, mechanical aptitude, and data analytical skills are significant for the work.

Key Responsibilities





Analyze territory KPIs and identify dealers at risk

Help dealerships develop and implement SOPs

Perform warranty claim debits where necessary

Review Goodwill expenditures and self-authorization guidelines

Collaborate with Warranty Claims, PQSS, VSCLOC, and Zone Offices

Requirements

Minimum five years in Warranty or a related function

Experience with dealership operations and collaboration

Excellent verbal and written communication skills

Intermediate Microsoft Office proficiency, including Excel and Outlook

Ability to travel frequently and overnight as required

Apply analytical and dealership experience to strengthen Toyota and Lexus warranty performance across the Prairie Zone.

📌 Toyota Dealer Warranty Analyst (Winnipeg)
🏢 Toyota Canada
📍 Winnipeg