We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

Reporting to the Director, Client Services & Data Management (CSDM) - Business Transformation, you will be responsible for executing on Capital Markets client data analysis, business analysis, project support, data remediation and reporting.

The Analyst, Business Transformation will be responsible for executing business analysis activities within an organization in order to advance assigned business initiatives and ensure project success.

You will be supporting the broader CSDM group and advocate for our requirements on all projects and initiatives, regulatory and discretionary.

You will act as a liaison between project stakeholders by serving as point of contact with respect to subject matter expertise, requirement management process and will actively participate in all phases of a project life cycle.

This role requires you to interact with Technology teams and various Front office, Legal, Regulatory Operations and other teams.

The objective is to ensure that changes introduced by Regulators, CIBC Enterprise, CIBC Capital Markets businesses, CSDM,



and others, are well planned to allow for smooth and successful implementation across stakeholder groups.

At CIBC we enable the work workplace most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you’ll succeed

Business Analysis

Work closely with Technology Partners and other stakeholders to guide formulation of business requirements and solution discussions to meet project needs.

Work in Scrum teams to deliver products using Agile methodologies.

Lead the sprint planning, refinement sessions for different work streams, as well as create and assign user stories.

Assist CSDM on all assigned change initiatives that are expected to impact the team, including but not limited to project planning, impact assessment, the execution of user acceptance testing (UAT) as well as business acceptance test (BAT), tracking testing results, and communicating back to CSDM stakeholders with regular updates on a timely basis.

Communication, and Change Management

Run walkthroughs with stakeholders (Client Services, Front Office, Legal, Regulatory Operations, Corporate Banking, etc.), collaborate with technology partners and internal operations teams.





Act as a subject matter expert for client and account data, client onboarding, and AML/KYC applications and procedures.

Evaluate effectiveness of training programs by collecting ongoing feedback regarding procedures, manuals, and job aids.

Assist in the delivery of training and communication primarily to CSDM team members on project driven changes.

Relationship Management

Manage relationships with internal CSDM stakeholders, peers in Technology, as well as partners amongst Front Office, Legal, Compliance, and Operations stakeholders.

Provide leadership and guidance to team members to ensure their data related mandates are fulfilled.

Lead change and implement the required solutions, processes and procedures to ensure effectiveness in, or improve, the client data and reporting function.

Support on a regular basis the manager’s liaison with individuals in the various Lines of Business, at various levels, including senior management, to gather and validate information, document changes, and provide updates on project activities.

Client Data Analytics

Plan and collaborate with a diverse team to create and build flexible, innovative solutions that address client data remediation and future data quality.

Work closely with partners to guide formulation of requirements and solution design to meet project needs.

Support end-to-end project implementation and act as a subject matter expert in client data and in-scope regulations.

Drive to collaborate and support individuals and cross-functional teams to resolve organizational, operational and process problems.

Act as an escalation contact for queries and issues from internal stakeholders on remediation activities by providing resoluti

📌 Analyst, Business Transformation (Toronto)
🏢 CIBC
📍 Toronto