Deliver accurate pension administration for Oxfordshire Pension Fund, using numeracy and customer service skills in a hybrid working environment. Support LGPS members through important life events.

As a Member Services Officer, you will manage diverse Local Government Pension Scheme administration activities. You will support members, employers and beneficiaries while calculating benefits, resolving data issues and responding to enquiries. The work helps maintain accurate records, compliant payments and efficient service delivery.

Key Responsibilities:

- Manage varied pension administration caseloads for LGPS members
- Calculate and process pension benefits accurately
- Respond to member, employer and beneficiary enquiries
- Resolve data issues and maintain accurate records




- Contribute to service improvements across the Fund

Requirements:

- Experience in pensions administration, financial services or similar administration
- Strong communication and customer service skills
- Excellent numeracy, literacy and attention to detail
- Ability to manage competing priorities accurately
- Confidence using computer systems and handling confidential information

Bring pension administration, accurate record keeping and clear communication to Oxfordshire Pension Fund's member-focused LGPS service.

📌 Pension Administration Member Services Officer (Oxford)
🏢 Oxfordshire County Council
📍 Oxford