Lead automotive service operations with technical repair knowledge and customer satisfaction focus at Dilawri Group of Companies in Alberta.

This Service Manager oversees the complete dealership service process and experience. The position reports to upper management and supports department success through safety, brand standards, operational performance, and compliance. It also involves coaching service employees and developing collaborative dealership relationships.

Key Responsibilities:

- Oversee the dealership service department’s complete operational process
- Maintain safety, customer satisfaction, and department success
- Promote dealership values and brand standards
- Direct automotive equipment, materials, supplies, and parts procurement
- Hire, train, supervise, and coach service employees

Requirements:

- Two-plus years of service department management experience
- Several years of experience as a senior-level advisor
- Robust aptitude for technical and mechanical repairs
- Ability to analyze actions and plan time effectively
- Growth mindset with continuous skill development

Bring service leadership, mechanical repair knowledge, and customer focus to Dilawri’s Alberta automotive service department.

📌 Automotive Service Department Manager (Calgary)
🏢 Dilawri Group
📍 Calgary