Lead digital campaign activation at XR with technical QA and client communication across advertising platforms, from trafficking through post-launch support.

As a Senior Customer Experience Specialist, you will serve agency, brand, and publisher partners using XR Extreme Reach’s video advertising platform. Own campaign operations across order receipt, trafficking, launch, in-flight changes, troubleshooting, and post-mortems. Apply knowledge of digital video, CTV, display, and social ecosystems while coordinating client expectations and technical requirements.

Key Responsibilities:

- Own digital campaigns from order receipt through post-launch changes
- Review assets, tags, instructions, and publisher specifications
- Configure campaigns across ad servers, DSPs, publishers, and CTV
- Perform pixel, tag,



pre-launch, and post-launch verification
- Resolve discrepancies and provide rotating emergency support

Requirements:

- Five-plus years in digital ad operations or campaign activation
- Knowledge of VAST, VPAID, tags, pixels, and platform specifications
- Experience with campaign platforms such as Google Campaign Manager 360
- Exposure to Charles Proxy, Fiddler, Wireshark, or similar tools
- Bachelor’s degree or equivalent practical experience

Apply digital advertising operations, campaign trafficking, technical debugging, and QA expertise to XR’s client campaigns.

📌 Senior Digital Ad Operations Specialist (Toronto)
🏢 XR
📍 Toronto