Lead onboard crew readiness at Armstrong Collective in Vancouver, using people leadership and workforce planning to support Rocky Mountaineer and Canyon Spirit.

The year-round Crew Manager leads an assigned onboard crew group and reports to the Director, Planning & Logistics. This role develops crew capability, manages performance, supports attendance, and maintains operational readiness. Success requires coaching, conflict resolution, sound judgment, and analytical decision-making.

Key Responsibilities:

- Lead coaching, recognition, investigations, and progressive discipline processes
- Support onboarding and integration with Training and Onboard Leadership
- Manage attendance, accommodations, and return-to-work plans
- Maintain crew availability, qualifications, restrictions, and fitness records




- Support staffing disruptions and irregular operations

Requirements:

- Three to five or more years of people leadership experience
- Post-secondary education or equivalent related experience
- Experience managing performance, employee relations, and investigations
- Experience with disability management and workers’ compensation claims
- Vancouver-based, hybrid, versatile, travel, weekend, and on-call availability

Bring coaching, workforce readiness, attendance management, and operational judgment to Armstrong Collective’s onboard crew leadership team.

📌 Crew Manager Workforce Readiness (Vancouver)
🏢 Canyon Spirit
📍 Vancouver