Career Opportunities: Communications Advisor

The Toronto Transit Commission (TTC), North America's third largest transit system and recognized as one of the top places to work in the GTA has introduced its new 2024-2028 TTC Corporate Plan - Moving Toronto, Connecting Communities which continues the TTC’s legacy of delivering service to hundreds of millions of customers a year. The TTC’s new vision and mission statements also help promote the many environmental, social equity and economic benefits that the TTC provides:

Vision: Moving Toronto towards a more equitable, sustainable, and prosperous future.

Mission: To serve the needs of transit riders by providing a safe, reliable, efficient, and accessible mass public transit service through a seamless integrated network to create access to opportunity for everyone.

The TTC is seeking a Communications Advisor to support communications initiatives on a one-year temporary assignment.

What You Will Do

As Communications Advisor, you will drive strategic communications that inform, engage, and build trust with employees, customers, stakeholders, and the public. You will develop and execute integrated internal and external communication strategies, provide expert communications counsel to business leaders, and create compelling content across a variety of channels and audiences.

In this role, you will research, write, edit, and deliver a wide range of communications materials, including media responses, news releases, speaking and briefing notes, , employee communications, special event communications, and materials supporting organizational initiatives and policy changes. You will serve as a trusted advisor to internal clients,



providing strategic communications support and ensuring messages are clear, consistent, and aligned with organizational objectives.

The successful candidate will support media relations activities, respond to media inquiries, disseminate timely information regarding TTC service conditions and operational issues, and act as an official TTC spokesperson as required. You will manage sensitive and high-profile issues with professionalism and discretion, including labour relations and personnel matters, while maintaining strong, productive relationships with media representatives and key stakeholders.

As a champion of inclusion and accessibility, you will promote a respectful workplace and customer environment that values diversity and is free from harassment and discrimination. You will support the development and delivery of inclusive and accessible communications, programs, policies, and services in accordance with the Ontario Human Rights Code (OHRC), the Accessibility for Ontarians with Disabilities Act (AODA), and TTC policies and commitments.

What Skills Do You Bring?

- Demonstrate appropriate and effective interpersonal communications through various media
- Use office technology, software and applications
- Plan and organize activities / projects to meet section and organizational goals
- Communicate in a variety of mediums




- Apply analytical skills

What Qualifications Do You Bring?

- Completion of a post-secondary college diploma or university degree in a related discipline or a combination of education, training and experience deemed to be equivalent.
- Strong knowledge of communications, public relations, and media relations
- Exceptional writing, editing, and verbal communication skills
- Experience managing multiple projects and competing priorities
- Strong stakeholder engagement and relationship-building skills
- Sound judgment and discretion in handling sensitive issues
- Proficiency with Microsoft Office and social media platforms
Highly organized with strong attention to detail and strategic thinking

What We Offer

- Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the communities we serve.
- A adaptable, hybrid work approach that allows colleagues to find balance between their professional and personal lives and making the most of the benefits of working remotely and purpose-driven in-person collaboration opportunities.
- One of the great benefits of being a full-time TTC employee is becoming a member of TTC defined pension plan.
- Support for professional development opportunities for all colleagues through a broad range of learning programs that include in-person and online training, leadership development, and support for colleagues’ well-being.

Department: Corporate Communications (20000063) - Corporate Communications (30000081)
Salary Information: $80,353.00 - $100,445.80
Pay Scale Group: 7SA
Employment Type

📌 Communications Advisor (Toronto)
🏢 TTC (Toronto Transit Commission)
📍 Toronto