Shape ecommerce improvements as a Business Analyst at The Home Depot Canada, using web development knowledge and analytical problem-solving skills. This role is onsite five days weekly.

The Business Analyst gathers information and documents enhancements for website, mobile app, and retail channels. Working with the Ecommerce Product Management Team, this position improves business processes and supports development life cycle stages. Collaboration spans UX, Research, IT, third-party partners, end users, business units, and stakeholders.

Key Responsibilities:

- Define and document customer functions, processes, needs, and objectives
- Identify business process improvements and prepare system change proposals
- Coordinate analysis, design, configuration, testing, and project maintenance




- Develop requirements, specifications, procedures, and user training materials
- Prepare analytics, research, trends, and decision-making reports

Requirements:

- Five-plus years as a Business Analyst
- Experience in product, project, or change management
- Knowledge of Agile and Waterfall methodologies
- Proficiency with ecommerce technologies and web development
- Related university or college degree, or equivalent experience

Bring ecommerce analysis, documentation, stakeholder collaboration, and testing expertise to website, mobile, and retail enhancements.

📌 Ecommerce Business Analyst (Toronto)
🏢 The Home Depot
📍 Toronto