Lead dispatch operations for GFL Environmental in Coquitlam, BC, using scheduling and problem-solving skills to keep routes and teams on track.

As Lead Dispatcher, you will coordinate daily driver schedules, address on-route issues, and support five dispatchers plus one support team member. This role connects drivers, operations, and customer service while maintaining efficient workflow. You will monitor routes, assignments, service issues, and dispatch documentation.

Key Responsibilities:

- Lead daily operations for five dispatchers and support staff
- Coordinate driver schedules and monitor scheduled route completion
- Resolve on-route issues and customer service emails promptly
- Monitor dispatcher progress, call assignments, and productivity
- Review route closures and sign off daily paperwork

Requirements:

- Previous dispatching experience is required for this role
- Prior leadership or supervisory experience is highly beneficial
- Solid communication, organizational, and problem-solving skills
- Proficiency in Outlook, Excel, and Word
- Knowledge of routing and scheduling best practices

Apply dispatch leadership, route coordination, and administrative skills while supporting GFL Environmental operations in Coquitlam.

📌 Lead Dispatcher Operations Supervisor (Coquitlam)
🏢 GFL Environmental
📍 Coquitlam