Technical discovery and trusted relationships define this Account Manager / Customer Success Manager role at Altanora. Work with business stakeholders and technical teams.

Altanora seeks an experienced professional combining account management, customer success, and consultative business development. You will understand client environments, technical requirements, and business objectives. Your recommendations will align VDI, cloud infrastructure, endpoint management, security, and managed services with customer goals.

Key Responsibilities:

- Own customer accounts through trusted, long-term relationships
- Lead account reviews covering priorities, risks, adoption, and opportunities
- Partner with technical teams to align services with outcomes
- Evaluate VDI, DaaS+, cloud, security,



and managed services options
- Maintain activity, opportunities, and forecasts in HubSpot

Requirements:

- Five-plus years in technical account management or related fields
- Technical understanding of VDI, DaaS, Citrix, or cloud infrastructure
- Experience engaging technical and business stakeholders
- Strong discovery, presentation, communication, and account planning skills
- Fluent English; French is a solid asset

Bring technical discovery, account planning, and relationship management expertise to Altanora’s customer success and growth efforts.

📌 Technical Account Manager Altanora (Montreal)
🏢 Collage
📍 Montreal