Description

Job Overview

One of TEKsystems data center clients in Calgary is seeking a dynamic and experienced leader to manage and oversee data center operations across the region. The Manager, Data Center Operations is a critical hands-on leadership role responsible for the day-to-day operational management of the data center environment. This role leads teams of data center technicians, operators, and infrastructure managers, ensuring that all electrical, mechanical, security, fire life safety, and customer support activities are executed safely, efficiently, and to the highest standards. Operational excellence, quality control, and uptime are paramount in this position.

Key Responsibilities
Duties and responsibilities include, but are not limited to: Lead, coach, and mentor a team of data center professionals to deliver world-class service and operational excellence. Oversee daily data center operations, ensuring electrical, mechanical, security, and fire life safety systems operate reliably and seamlessly. Drive efficiency and quality in customer installations, service requests, and remote hands support. Manage, coordinate, and resolve technical and operational incidents, including leading emergency response efforts when required. Develop, implement, and continuously improve standard operating procedures (SOPs), preventative maintenance strategies, and operational best practices. Ensure full compliance with health and safety regulations, fostering a strong culture of safety, accountability, and risk awareness. Monitor, analyze, and report on site capacity metrics, enabling scalability, forecasting, and long-term planning. Support pre-sales activities, including conducting customer tours, responding to RFIs/RFPs,



and assisting with solution design as needed. Manage OPEX and CAPEX budgets, ensuring effective cost controls, smart investments, and alignment with business objectives. Drive adherence to compliance and accreditation initiatives (SOC 2, ISO 27001, etc.) and oversee onsite security personnel and processes.

Experience & Skills

5+ years of leadership experience in data center operations or other mission-critical environments. Strong expertise in colocation operations, capacity planning, facility forecasting, and performance measurement. Proven experience in incident management, emergency response coordination, and root cause analysis. Hands-on experience with trouble ticketing systems, budget management (CAPEX/OPEX), and regulatory or compliance programs. Excellent written and verbal communication skills, with the ability to engage effectively with internal teams, customers, vendors, and executive stakeholders.

Education & Certifications (Preferred but not required)

Bachelors degree in Engineering, Computer Science, or a related discipline. Industry certifications are considered an asset, including but not limited to: 309-A, 313-A, ITIL, UTI, DCCA, or similar credentials.

Technical Expertise

Proficiency with Microsoft and Google productivity suites (Visio experience is an asset). Solid understanding of structured cabling systems, networking fundamentals, and connectivity standards.



Experience working with CMMS, DCIM platforms, and power monitoring or metering systems. Solid understanding of industry standards, policies, and regulatory requirements, including Provincial Building Code, Canadian Electrical Code, and Canadian Fire Code.

Skills

Data center, Data center operations, Hardware, cooling systems, electrical system, p&l; analysis, performance management

Top Skills Details

Data center,Data center operations,Hardware,cooling systems,electrical system

Additional Skills & Qualifications

Should be comfortable with Audit requirements and management Proficiency in Microsoft & Google software suites Management must be prepared fro 24/7 on call for urgent issues.

Experience Level

Intermediate Level

Job Type
& Location

This is a Permanent position based out of Calgary, AB.

Pay and Benefits

The pay range for this position is $110000.00
- $115000.00/yr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Job Type
& Location

This is a Permanent position based out of Calgary, AB.

Workplace Type

This is a fully onsite position in Calgary,AB.

À propos
de TEKsystems et TEKsystems Global Services

Nous sommes un fournisseur de services aux entreprises et de technologies. Nous accélérons la transformation de nos clients. Notre compétence en stratégie, conception, exécution et opérations libère la valeur de lentreprise par un éventail de solutions. Nous sommes une équipe de 80 000 personnes qui collaborent a

📌 Data Center Manager (Calgary)
🏢 TEKsystems
📍 Calgary